Your privacy is important to us. This policy explains exactly what personal data odds96 collects, why we collect it, how we use it, and what rights you have over your own information.
odds96 takes your privacy seriously. This Privacy Policy explains how odds96 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the odds96 platform — including the website at odds96.one and the odds96 mobile application.
When you create an odds96 account, make a deposit, place a bet, or contact our support team, you share personal information with us. This policy tells you exactly what we do with that information, who we share it with, how long we keep it, and what control you have over it.
By registering an odds96 account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the odds96 Terms and Conditions, which govern your overall use of the platform.
odds96 does not sell your personal data to third parties. Your information is used solely to operate the platform, process your transactions, and improve your experience.
odds96 collects personal data that is necessary to operate the platform, verify your identity, process payments, and comply with applicable legal obligations. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, username | Account registration, age verification |
| Contact Data | Email address, mobile number | Account communication, support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposits, withdrawals, payment verification |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, bets placed, games played, session duration | Platform improvement, responsible gaming monitoring |
| Verification Data | National ID, passport copy, selfie photo | KYC compliance, identity verification |
| Communications Data | Live chat transcripts, support emails | Customer service, dispute resolution |
We only collect data that is genuinely necessary for the purposes listed above. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.
odds96 collects your personal data through the following channels:
odds96 never purchases personal data lists from third parties or collects data from social media profiles without your explicit consent.
odds96 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The main ways we use your data are:
You can opt out of promotional communications at any time by updating your notification preferences in your odds96 account settings or by contacting our support team.
odds96 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.
The types of cookies odds96 uses include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the odds96 platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.
odds96 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you suspect that your odds96 account has been compromised, contact our support team immediately so we can take action to secure your account.
In the event of a data breach that affects your personal data, odds96 will notify you promptly and take immediate steps to contain and investigate the incident.
odds96 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policy. The general retention periods we apply are:
| Data Type | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| Transaction records | 7 years from transaction date |
| Identity verification documents | 5 years from account closure |
| Support communications | 3 years from last interaction |
| Technical and usage logs | 13 months on a rolling basis |
| Marketing preferences | Until you withdraw consent or close your account |
After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked back to you. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes.
As a player on the odds96 platform, you have rights over your personal data. odds96 is committed to honouring these rights promptly and without unnecessary friction. Your rights include:
Request a copy of all personal data odds96 holds about you.
Ask us to correct any inaccurate or incomplete personal data.
Request deletion of your data where there is no legal basis to retain it.
Object to processing of your data for marketing or profiling purposes.
Ask us to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
To exercise any of these rights, contact our support team at [email protected]. We will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension.
The odds96 platform is strictly for adults aged 18 and over. odds96 does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately close the account, delete the associated personal data, and — where applicable — return any deposited funds to the payment source.
If you believe a minor has registered an odds96 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.
odds96 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a notice on the odds96 platform.
The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically. Continued use of the odds96 platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how odds96 handles your personal data, please get in touch with our team. We're available around the clock.
Privacy at odds96 isn't just a legal checkbox. Here's what our commitment to your data actually looks like in practice.
Every piece of data you send to odds96 — from your login credentials to your payment details — is protected by 256-bit SSL encryption in transit. The same standard used by banks. Your data doesn't travel in the open.
odds96 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your information stays within the odds96 ecosystem and is shared only where strictly necessary to operate the platform.
You have real rights over your personal data at odds96 — access, correction, deletion, portability. These aren't just words in a policy. Submit a request to our support team and we'll action it within 30 days, no runaround.
odds96 uses cookies only for essential platform functions, analytics, and — with your consent — marketing. We don't use hidden trackers or third-party advertising networks that follow you around the web after you leave odds96.
We don't hold your data indefinitely. odds96 applies defined retention periods to every category of personal data. When the retention period ends, your data is securely deleted or anonymised — not left sitting in a database somewhere.
If a security incident ever affects your personal data, odds96 will notify you promptly and clearly — not bury it in a system update. We'll tell you what happened, what data was involved, and what steps we're taking to fix it.